Resource Center

Refer your clients to us.

We work in partnership with the Texas Health and Human Services (HHSC) department to provide free phone and in-person consultations in English and Spanish,  pre-screening, application submissions, and additional help when applying for food stamps (SNAP) and other social services.

Application Assistance

Let us help your clients apply for food stamps (SNAP), Children's Medicaid, CHIP, CHIP Perinatal Program, TANF and the Women's Health Program.

Resource Center

Resources

Please check the main Agencies page for the latest updates.

For Media Requests, you are welcome to direct the media to contact Central Texas Food Bank’s Communications Team at (512) 684-2528.

Trainings

Feeding America and USDA require all partner agencies to be trained in Food Safety and Civil Rights. A member of your agency staff must either be a certified food manager (onsite partners) or have received food-handling training (pantries) from an accredited school or the local health department while adhering to all local and state food safety guidelines. In addition, all agency staff and volunteers who interact with program participants and handle personal information must receive Civil Rights training, CTFB offers this training, compliant with Texas Department of Agriculture requirements. Additionally, agency representatives may take the training provided by TDA. Volunteers with senior programs and mobile pantries should take the TDA training, as the CTFB-sponsored training is reserved for partner agencies. All temporary/short-term volunteers must review the limited civil rights training document located in the Agencies Resource Center on the website. Partner agencies are responsible for documenting their training records, which will be requested by the Food Bank during annual inspections. Failure to comply with this training requirement may result in a suspension of privileges with the Food Bank.

Follow the suggested training links, below.

Agency Documents

Agency Ordering

Weekly Ordering Schedule for Partner Agencies: To help you plan ahead, here’s the ordering schedule for CTFB partner agency deliveries.

Ordering Window for Agency Partners

Orders must be placed within the designated windows below, which open at 8 a.m. and close at 8 p.m.:

  • Monday Deliveries: Order on Thursday of the previous week

  • Tuesday Deliveries: Order on Friday of the previous week

  • Wednesday Deliveries: Order on Monday

  • Thursday Deliveries: Order on Tuesday

  • Friday/Saturday Deliveries: Order on Wednesday

Timely ordering helps ensure your deliveries are packed accurately and arrive on schedule.

Agency Marketing Materials

The Central Texas Food Bank wants you to promote the good work you do. We hope you enjoy and use the free resources to get the word out about your Partner Agency to your community.

Information for Clients

Central Texas Food Bank Resources and Programs

Social Services 

Nutritional Resources

FFFF Program Management Documents

HOPE Program Management Documents

CSFP Program Management Documents

Intake

Post Visibly

Keep Handy

Oasis Insight and Reporting

Contact Us

(512) 282-2111
6500 Metropolis Drive
Austin, TX 78744

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