COVID-19 Resources
Please check the main Agencies page for the latest updates.
- Alternative Distribution Models Toolkit
- Distribution Safety Practices Flyer
- Distribution Safety Practices Flyer (Spanish)
- Austin Public Health COVID-19 Flyers
- Temporary Intake Instructions
- Temporary COVID-19 intake form (August 31, 2021)
- Mental Health Resources for Partners
- SAFEline poster
- Results of April COVID-19 Pulse Survey
- COVID-19 Fundraising Guide
- Results of June COVID-19 Pulse Survey
- Medicare Open Enrollment Flyer
- Medicare Open Enrollment Flyer (Spanish)
- City of Austin Non-Profit Relief Grant
For Media Requests, you are welcome to direct the media to contact Central Texas Food Bank’s Director of Marketing and Communications, Paul Gaither, at pgaither@centraltexasfoodbank.org or via phone (512) 684-2528.
Trainings
Feeding America and USDA require all partner agencies to be trained in Food Safety and Civil Rights. A member of your agency staff must either be a certified food manager (onsite partners) or have received food-handling training (pantries) from an accredited school or the local health department while adhering to all local and state food safety guidelines. In addition, all agency staff and volunteers who interact with program participants and handle personal information must receive Civil Rights training, which is offered online through the Texas Department of Agriculture. All temporary/short-term volunteers must review the limited civil rights training document located in the Agencies Resource Center on the website. Partner agencies are responsible for documenting their training records, which will be requested by the Food Bank during annual inspections. Failure to comply with this training requirement may result in a suspension of privileges with the Food Bank.
Follow the suggested training links, below.
- Food Handler Certificate Course (Pantries, PA)
- Food Safety Manager Exam (Onsite partners, OP, OS)
- Civil Rights Training - All Agencies (English and Spanish)
- Limited Civil Rights Training (English and Spanish)
Agency Documents
- Policies and Procedures Manual
- TEFAP Handbook
- Partner Agency Information Update
- TEFAP Participant Rights and Responsibilities
- Partner Agency Monthly Report Instructions
- Universal Agency Sign-In Form
- USDA Intake Forms 2020 -2021 (English and Spanish)
- Partner Agency Distribution Procedures
- Client Choice Models
- Guidelines for Perishable and Non-perishable Food Items (Updated December 2019)
- Food Safety Guidelines (English and Spanish) (Updated December 2019 / April 2020)
- Prepared Food Donation Label
- Temperature Record
- Produce Container Agency Agreement
- Perishable Food Transportation Procedure Agreement
- TEFAP and CSFP Beneficiary Referral Request (English and Spanish)
- Written Procedure TEFAP
- Grant Writing 101
- ID Requirements Compliance - standard (for Partner Agencies that do not distribute CSFP)
- ID Requirements Compliance - CSFP (for Partner Agencies that distribute CSFP)
- Grant Writing 101
- Child Safety Tips Flyer
Agency Marketing Materials
The Central Texas Food Bank wants you to promote the good work you do. We hope you enjoy and use the free resources to get the word out about your Partner Agency to your community.
- Distribution Flyer
- Distribution Announcement for Newspaper or Radio Promotions
- Ready to Use Distribution Promotion Image One and Image Two
- Media Release Form (In Spanish and English)
- Facebook Tips
- Ready to Use Facebook Cover Photo
- Ready to Use Twitter Cover Photo
Information for Clients
Central Texas Food Bank Resources and Programs
- Emergency Food Assistance Referral List (English and Spanish)
- HOPE Calendar for June
- CSFP Calendar for June
- FFFF Calendar for June
- Mobile Pantry Calendar for June
- Regional Delivery Calendar for June
Social Services
- SNAP Application in English and Spanish
- Refer a client or someone you know.
- Senior Outreach Toolkit
Nutritional Resources
- Vegetable Cooking Sheet - English and Spanish
- Produce preparation cards
FFFF Program Management Documents
HOPE Program Management Documents
- HOPE Policies & Procedures Manual
- HOPE Intake Forms 2020 - 2021 (English and Spanish)
- HOPE Eligibility Guidelines 2020 - 2021 (English, Spanish and bilingual double-sided)
- HOPE Sign-in Sheet
- HOPE Training Log for Sites
- TEFAP Participant Rights and Responsibilities
- HOPE Written Procedures TEFAP
- TEFAP Notice of Beneficiary Rights (English and Spanish)
- TEFAP and CSFP Beneficiary Referral Request (English and Spanish)
- Editable HOPE Distribution Flyer
CSFP Program Management Documents
Intake
- CSFP eligibility guidelines
- CSFP application packet (English and Spanish)
- CSFP annual validation form
- CSFP proxy form
- Sample completed CSFP application
- Sample completed CSFP annual validation form
- Sample completed CSFP proxy form
Post Visibly
- CSFP Participant Rights and Responsibilities
- CSFP missed distribution poster
- CSFP income guidelines cheat sheet
- CSFP Written Notice of Beneficiary Rights (faith-based sites only)
- CSFP “Remember Your ID” flyer (optional)
- COVID-19 safety flyer (optional)
Keep Handy
- Temperature log
- TEFAP and CSFP Beneficiary Referral Request (faith-based sites only)