Getting the right food, at the right time, in the hands of people in need takes a personal touch, trust and local knowledge. We partner with roughly 250 organizations to do just that.
We work in partnership with the Texas Health and Human Services (HHSC) department to provide free phone and in-person consultations in English and Spanish, pre-screening, application submissions, and additional help when applying for food stamps (SNAP) and other social services.
Let us help your clients apply for food stamps (SNAP), Children's Medicaid, CHIP, CHIP Perinatal Program, TANF and the Women's Health Program.
The Food Bank will be closed for Memorial Day on Monday, May 27. There will be no pick-ups, deliveries, or shop-for on this day. This closure will affect the ordering deadlines for agencies who wish to pick up or receive delivery on Tuesday, May 28th and Wednesday, May 29th. Below are the ordering windows for these specific days:
If you normally pick up or receive deliveries on this day, either order extra food the week prior or contact Michelle White, Supply Chain Coordinator, at (512) 684-2150 to schedule an alternate pickup day at the Food Bank. Pickup dates and times are subject to availability. Regional deliveries will not be rescheduled, but agencies who usually receive deliveries may schedule a pick up at the Food Bank as our schedule permits.
Please refer to the 2019 Holiday Guide for closure dates for the Central Texas Food Bank. Ordering guidelines for closures will be posted and sent out 30 days prior to these dates so you can plan for your pantry needs.
There are no current recalls at this time.
All bills and shop-for invoices are sent electronically. Pick orders will now serve as your invoice.
If you prefer to pay by mail, please address payments to:
Central Texas Food Bank
c/o Partner Agency Billing
6500 Metropolis Drive
Austin, TX 78744
Include your Agency ID # with your payment.
Please note that it may take up to two weeks to post to your agency account. To discuss emergency credit balance adjustments, please contact Vanessa Vela at 512-684-2103 or vvela@centraltexasfoodbank.org.
Learn how to order food online through Agency Express and how to provide intake for your clients through Oasis Insight. Training and use of the services are free of charge. To schedule a training, email agencies@centraltexasfoodbank.org.
