For Nonprofit Community Partners
This page includes resources, updates and tools for nonprofit community partners working with the Central Texas Food Bank.
Looking for food assistance? If you are searching for the Mobile Food Pantry calendar or other food resources, Find Food Now is our most accurate, up-to-date tool for finding food assistance across Central Texas.
Become a Central Texas Food Bank Partner
The Central Texas Food Bank is accepting interest forms from organizations that currently operate food pantries and serve their local communities. We're looking to connect with organizations that share our commitment to increasing access to nutritious food and strengthening food assistance across Central Texas.
If your organization is interested in joining the Central Texas Food Bank network, please complete the Partner Interest Survey by Friday, September 18, 2026.
Complete the Partner Interest Survey
Organizations that submit an interest form will be invited to attend a required virtual information session on Wednesday, September 23, 2026. During the session, our team will provide an overview of what it means to partner with the Central Texas Food Bank, including available support, shared expectations and the collaborative approach we take to serving our neighbors.
We look forward to learning more about your organization and the important work you're doing in your community.
Partner Resources
Recent Resources
- Wholesale Club Interest Form
- Reusable Plastic Containers Flyer
- Civil Rights Training Instructions
- Agency Express Training Video
- Agency Ordering FAQs
- USDA TEFAP Intake Form 2026-2027: English | Spanish
- Alternate TEFAP Intake Form: English
- Alternate TEFAP Intake Form: Spanish
Older resources and past communications are available in the partner communications archive.
Media Requests
For media requests, please direct reporters to contact the Central Texas Food Bank at communications@centraltexasfoodbank.org.
Ordering Support
Submit an Ordering Issue
For ordering changes, issues or adjustments, email agencyorders@centraltexasfoodbank.org. Please copy your relationship manager on your message.
If you do not know who your relationship manager is, contact agencies@centraltexasfoodbank.org.
Order additions and changes must be sent before your designated ordering window closes. Please include your name, PA number, item numbers and quantities in your email.
Agency Retail Pickup Issue
Agency Retail Pickup partners can report an ARP issue using this form.
Make a Payment
All bills and shop-for invoices are sent electronically. Pick orders now serve as invoices.
If you prefer to pay by mail, please send payments to:
Central Texas Food Bank
c/o Partner Agency Billing
6500 Metropolis Drive
Austin, TX 78744
Please include your agency account number with your payment.
Credit card payments take about three business days to process and post to agency accounts. Payments through PayPal or checks may take one to two weeks to process and post.
If you need an emergency credit balance adjustment, please call the agency hotline at 512-684-2503.
Closures, Calendars and Updates
Food Bank Closures
Please refer to the Holiday Closures Guide for Central Texas Food Bank closure dates. Ordering guidelines for closures will be posted and sent 30 days before these dates so partners can plan for pantry needs.
Monthly Calendars
Central Texas Food Bank locations and partner sites are available through Find Food Now.
Agency Express and Oasis Insight Training
Learn how to order food online through Agency Express and complete client intake through Oasis Insight. Training and use of these services are free.
To schedule a training, email agencies@centraltexasfoodbank.org.
