Resources
Recent Communications:
Older Agency Blasts have been moved to our Recent Communications page. Click here to see more past communications.
Resources from Recent Communications:
- Incoming USDA Intake Forms 2022-2023 (English and Spanish)
- Incoming Alternate TEFAP Intake Form 2022-2023
- Large Quantities of Food and Household Products Interest Form
- Succession Planning Resource
- Succession Planning Worksheet
- City of Austin Charitable Feeding Organization Permit Information
- Annual Civil Rights Training
- COA- Charitable Feeding Organizations
- Freezer Blanket Agreement
- Optional Client Choice Resource
- Partner Agencies Private Facebook Group
- Share your Great News!
- Partner Portal
- Partner Agency Documents Overview
Resources from older communications have been moved to our Resource Center page. Click here to see more past resources.
For Media Requests, you are welcome to direct the media to contact Central Texas Food Bank’s Director of Marketing and Communications, Paul Gaither, at pgaither@centraltexasfoodbank.org or via phone (512) 684-2528.
Make a Payment
All bills and shop-for invoices are sent electronically. Pick orders will now serve as your invoice.
If you prefer to pay by mail, please address payments to:
Central Texas Food Bank
c/o Partner Agency Billing
6500 Metropolis Drive
Austin, TX 78744
Include your agency account number with your payment.
Please note that credit card payments take about 3 business days to process and post to agency accounts. Payments through PayPal or checks take 1-2 weeks to process and post to agency accounts. If you need an emergency credit balance adjustment, please call our agency hotline at (512) 684-2503
Food Bank Closures
The Food Bank will close Monday, July 4th, 2022 for Independence Day . This means there will be no pick-ups, deliveries, or shop-for during these times. Please plan accordingly for your pantry needs. Please review the modifications being made to the ordering schedule as a result of these closures HERE.
Please refer to the 2022 Holiday Guide for closure dates for the Central Texas Food Bank. Ordering guidelines for closures will be posted and sent out 30 days prior to these dates so you can plan for your pantry needs.
Please note, in addition to the closures listed in the 2022 Holiday Guide, CTFB warehouse operations will be suspended 9/26/22-9/30/22 for internal controls. No orders, deliveries, or pick-ups will occur during this timeframe. This closure will be communicated closer to the event with order windows listed following our normal closure communication procedures.
Food and Product Recalls
CTFB has notified Partners of a nationwide Product Recall. This recall is due to a possible Listeria contamination of Whole Food Red Lentil Dal as of 4/21/22. Read official USDA announcement and product detail here.
CTFB has also notified Partners of a nationwide Product Recall. This recall is due to a possible Salmonella contamination of J.M. Smucker Co. Jif® Peanut Butter products as of 5/25/2022. Read official USDA announcement and product detail here.
CTFB has not purchased affected items therefore it was not available on the shopping list, however, it’s possible these items could have been a part of food received through Agency Retail Pick-up or as a part of other donations.
Please locate and dispose of any of the potentially affected products still in your agencies possession.
For more information, click to download the Food Safety Guidelines PDF. For questions, please contact the Central Texas Food Bank at agencies@centraltexasfoodbank.org.
Download Monthly Calendars and Updates
- HOPE Calendar for June and July
- CSFP Calendar for June and July
- FFFF Calendar for June and July
- Mobile Pantry Calendar for June and July
- Regional Delivery Calendar for June and July
- WACO Regional Delivery Calendar for July
- Partner Agency Monthly Enewsletter - View the archive here.
Agency Express and Oasis Insight Training
Learn how to order food online through Agency Express and how to provide intake for your clients through Oasis Insight. Training and use of the services are free of charge. To schedule a training, email agencies@centraltexasfoodbank.org.