Reporting

Partner Agency Reporting

Partner Agency Monthly ReportThis report is for partner agencies of the Food Bank including food pantries (PA accounts), on-site kitchens (OS accounts), and on-site kitchens/food pantries (OP accounts).

Program Partner Reporting 

Oasis User Guides: This page contains guides, resources and trainings for programs using Oasis for electronic client intake. The Monthly Reporting in Oasis FAQ is available for download here.
Fresh Food for Families: This report is for program partners of the Food Bank participating in the Fresh Food for Families distributions.
HOPE: This report is for program partners of the Food Bank participating in the Healthy Options Program for the Elderly. The manual for using HOPE in Oasis is available for download as a PDF here.
Mobile Pantry: This report is for program partners of the Food Bank participating in the Mobile Pantry distributions. 
CSFP: This report is for program partners of the Food Bank participating in the Commodity Supplemental Food Program. The manual for using CSFP in Oasis is available for download as a PDF here.

Agency Retail Pickup Reporting

MealConnectThis report is for partners of the Food Bank participating in the Agency Retail Pickup Program.

Damages & Missing Product

To report damages or missing product on your Central Texas Food Bank orders please contact agencies@centraltexasfoodbank.org or 512-684-2503

About Lighthouse Reporting

The Central Texas Food Bank is committed to ethically serving our community. We have selected Lighthouse to provide community members with a simple way to anonymously and confidentially report activities that may involve violations of the Food Bank's code of conduct, criminal conduct or other unethical behavior by the Food Bank and its Partner Agencies. Before using the Lighthouse reporting service, please consider whether you can direct concerns to someone at the Food Bank. We also encourage you to view the Food Bank's Code of Conduct. If you are unclear about this policy, please let us know. Click here to make a report on Lighthouse.