Through Agency Retail Pickup, the Food Bank partners with grocery stores across our 21-county service area to help ensure nutritious food stays out of landfills and gets into the hands of neighbors who need it most. By connecting local retailers with our network of Partner Agencies, we make it easier to access food — where and when it’s needed.
- CTFB coordinates with local grocery retailers.
- Retailers set aside surplus or close-dated food.
- Partner Agencies pick up food directly from stores.
- Food reaches neighbors faster and more efficiently.
- Faster access to food for local families
- More efficient use of community resources
- Reduced food waste
- Increased agency capacity
- Strengthened local partnerships
Eligibility Requirements:
- Must be a CTFB Partner Agency for at least 6 months
- Must have reliable transportation and storage capacity
- Must follow all safe food handling protocols
- Additional requirements may apply based on store partners
Interested in joining? Learn more about becoming a partner agency.
Helpful tools and information to support participating agencies:
- Training + Program Guidelines:
- 2025 Guidelines for Perishable and Non-Perishable Food: Click here to download.
- Food Rescue Guidelines Poster: Click here to download.
- Guide for Retail Pick Up 2024-25: Click here to download.
- MealConnect Support:
- What is MealConnect? Click to watch the video.
- Mobile App Receipting Click to watch the video.
- Desktop Receipting Click to watch the video.
- Volunteer + Pickup Resources:
- Prepared Food Donation Label: Click here to download.
- Prepared Food Donations Guidelines 2025: Click here to download.
- How To - Freezer Blankets: Click here to download.
- Product Temperature Check Procedures: Click here to download.
- Agency Closure + Retail Coverage
- CTFB’s upcoming closures: Click here to download.
- Have a closure coming up? Click here to let us know.
- Retail Donations
- Need Help?
- Email: FoodIndustry@centraltexasfoodbank.org
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Contact / Get Support
Need to report an issue or concern?
Email: FoodIndustry@centraltexasfoodbank.org
