The Central Texas Food Bank is working hard to close the hunger gap and we want you to join us! Our mission is “to nourish hungry people and lead the community in the fight against hunger”. We are accomplishing this with our amazing programing and fundraising events and by hiring motivated, mission-driven employees who have the drive to end hunger.
The Central Texas Food Bank is looking for a Volunteer Engagement Coordinator in our Community Engagement Department. This role works to coordinate volunteer programs, including recruitment, cultivation, stewardship, tracking, recognition and user experience aspects for individual and group volunteers working in our Product Recovery warehouse, at our Mobile Pantries, in our Kitchen, in our Garden, in Administrative roles and at select events. Reporting to the Volunteer Engagement Manager on the Community Engagement team, this position’s key responsibilities include management of leadership volunteer programs, strategic community outreach, volunteer recruitment and program development to support other departments within the Food Bank, and volunteer data management, administration and reporting.
As a Volunteer Engagement Coordinator, you will
- Be responsible for the Food Bank’s leadership volunteer programs including: Volunteer Leaders, Volunteer Representatives and Administrative volunteers; coordinate recruitment, scheduling, training, communications, benchmarking, evaluation and overall volunteer experience.
- Support targeted volunteer recruitment and data tracking for volunteer programs defined as strategic priorities, such as our Mobile Food Pantry program, Garden, Kitchen and others.
- Participate in community outreach to promote the Food Bank’s volunteer opportunities, including tours, fairs and speaking engagements, and provide volunteer information in response to inquiries from the public.
- Coordinate volunteer recognition and stewardship programs, including planning recognition events and soliciting in-kind donations for those events.
- Serve as the Volunteer Resources team’s administrator for our online volunteer registration system and constituent relationship management database; manage the systems for proper functionality and provide analysis and reports.
- Work a flexible schedule to accommodate volunteer shift times during evenings and Saturdays, as assigned. Work days will be Monday – Saturday with varying hours (total 40).
You are a great candidate if you have
- An affinity for the Food Bank’s volunteers who share their time and skills with us every day; attentiveness to their motivations and interests and a desire to communicate gratitude and constantly improve their volunteer experience.
- Motivation to see a high return on investment in everything you do professionally, from the organization you work for to the way you organize your day.
- Experience using scheduling software, relationship management databases or fundraising software.
- Outstanding written, oral, and interpersonal communications skills including email writing and phone manner.
- The ability to manage multiple projects with attention to detail and accuracy while adhering to deadlines.
- Good judgment and discretion, strong ethical character, ability to preserve donor confidentiality and when requested, donor anonymity.
- Experience with Microsoft Office suite including strong skills in Microsoft Word and Excel.
- Ability to work independently and cooperatively with other Food Bank staff and volunteers representing a wide variety of backgrounds and experiences.
- Fast learner with creative problem-solving skills.
Bonus points for
- Experience with VolunteerHub
- Experience with Raiser’s Edge NXT
- The Food Bank’s Volunteer Resources team is committed to providing an inclusive and welcoming volunteer experience where diverse backgrounds are represented. People who have experienced food insecurity or economic hardship and those from backgrounds underrepresented in nonprofit management are strongly encouraged to apply.
ADDITIONAL REQUIREMENTS WITH OR WITHOUT REASONABLE ACCOMMODATION
- Ability to walk, stand, sit, kneel, push, stoop, reach above the shoulder, grasp, pull, bend repeatedly, identify colors, hear with aid, see, write, count, read, speak, analyze, alphabetize, repetitively lift and carry 50 lbs., perceive depth, operate a motor vehicle, and operate motor equipment.
- Conditions may include working inside, working around machines with moving parts and moving objects, working closely with others, working alone, and working protracted or irregular hours.