Vice President of Network Services

About Central Texas Food Bank

Looking for a way to make a difference without sacrificing a competitive salary and excellent benefits? Apply to join the Central Texas Food Bank team! We’re looking for highly-motivated people to bring their unique skills to our mission of nourishing our neighbors and leading our community in the fight against hunger. As the region’s largest hunger relief charity, the Food Bank offers a diverse and inclusive workplace, professional development opportunities, and a culture of promoting from within. Our core values, Compassion,Honesty, Accountability, Respect and Teamwork, chart our course.

Position Overview

The Central Texas Food Bank is looking for a Vice President (VP) of Network Services. We are looking for a thoughtful strategic leader who understands feeding our community, through a variety of stakeholders, is our top priority.  The VP of Network Services will oversee network programs and services to include children’s meals, senior meals, distribution programs and compliance and capacity building for the network. Ability to think and understand the intersections of distribution programs, logistics, operations, food industry and supply chain to distribute more food across our 21 counties. The person for this role must be able to adapt to a continually evolving environment and thrive in an autonomous and deadline-oriented workplace while overseeing an organization of 20+ team members with 2 direct reports.

Relationships

Building and maintaining collaborative and meaningful relationships is a core component of this position. Internally, this role must nurture strong connections with colleagues across the Food Bank including Logistics, Warehouse, Client Services and Food Industry. Externally, this position will build and nurture relationships with over 250+ partner agencies. Proven and demonstrated leadership, professionalism and effective communication skills to achieve goals are necessary for this role. 

Your Qualifications

  • Bachelor’s degree in public health, social work or related field; Master’s degree preferred.
  • 12 + years relevant experience in public health, public administration, nonprofit management, or other related field.
  • Progressive career experience developing partnerships and working with community-based organizations.
  • Knowledge of Central Texas and its network of services for low-income families.
  • Demonstrated ability to think and execute strategically while consistently evaluating processes/practices for improvements.
  • Comfort and experience working with people from diverse ethnic, socioeconomic, and religious backgrounds.
  • Ability to communicate with, influence, and motivate partners, government officials, community organizations, and other stakeholders to ensure program success.
  • Strong customer service orientation – both organizational and interpersonal. Ability to develop and maintain collaborative and professional relationships.
  • Experience successfully administering multi-faceted client-based programs within budget and on-time.
  • Experience developing innovative client-focused strategies and leading successful execution, in a dynamic, highly collaborative environment.
  • Strong experience and proficiency in Microsoft Office.
  • Exemplary presentation, interpersonal, and written and verbal communication skills.
  • Strong moral compass with commitment to improving the lives of those we serve in a dignified environment.
  • Commitment to organization vision, mission, values.

Your Responsibilities

  • Assist with the creation, operationalization and management of the strategic vision for the Network Services division of the program department which includes: Children’s Programs, Senior Programs, Compliance & Capacity Building, and Distribution, both internal and external.
  • Develop, coach and manage team members, setting departmental and team member goals, objectives and KPIs to ensure organization goals and strategic priorities are met within budget and on time.
  • Effectively coach team members and provide supportive and developmental feedback to enhance performance.
  • Setperformance goals for team members that align to CTFB’s strategy, and evaluate performance against goals on a regular basis.
  • Ensure that team members develop the technical, leadership and professional skills necessary for success. Develop a high-performance team culture focused on leadership and accountability at all levels, continuous learning, collaboration, measurement, and goal achievement by modeling the way and enabling others to act.
  • Lead the oversight and expansion of the partner agency network, distribution programs, and third party population specific programs in alignment with the organization’s strategic goals and objectives, meeting budget and timeline parameters.
  • Ensure network of partners are trained in food safety, data reporting, privacy requirements, ordering practices, and have the tools and resources necessary to maintain a successful partnership with the CTFB. This includes the development of a comprehensive Partner Agency training and technical assistance plan, including the planning of annual Partner Agency conference and regional trainings, peer groups and leadership networks.
  • Oversee the sort, allocation and distribution process of all food to ensure the network, food bank programs, client programs and community receive nutritious and appropriate food in accordance with capacity, programmatic goals, nutrition guidelines, equity goals and food safety guidelines.
  • Serve as internal and external expert on government distribution programs, including but not limited to TEFAP, CSFP, NSLP, CACFP, and SFSP, ensuring that all food handling, storage, and distribution policies are met and executed within budget, on-time, and in accordance with applicable policies.
  • Build strategies to maximize the synergies among program areas, including implementing new pilot projects to enhance and expand our programming.
  • Monitor and report on key metrics related to partnership ROI and utilize to inform partnership strategy and make recommendations to leadership team
  • Lead annual department plan development and oversee the preparation, management, and reporting on annual departmental budgets and goals.
  • Represent the food bank at community meetings, within the Feeding America network and liaise with a variety of diverse stakeholders.
  • Set performance metrics to ensure organizational and programmatic success in reaching out to food insecure individuals and families, connecting them to ongoing nutritional support in central Texas.
  • Meet all scheduled reporting requirements, including but not limited to audits, grants, funder requests, internal reporting requirements, contract management dashboards, etc.
  • Collaborate across departments, with particular attention to funding, operations, finance and data management.
  • Model the behavior of a high performing leader who is committed to service, and leads the way for living our values in support of the organization mission and vision.
  • Make decisions in the best interest of families and the community we serve.
  • Actively supports organization’s values, goals and objectives by leading by example and demonstrate support of organizational message without blaming other departments, leaders or providing personal opinions.

Working Conditions

  • Hours of Operation: Generally Monday-Friday 8am-5pm, some evening and weekend hours may be required especially during peak times, disaster response, or holidays.
  • Environment: This position requires sitting for long periods of the time, utilizing computers, laptops, and other technology, and may include working at distribution sites outside.The position also requires working alone and with others on a team.
  • Travel: CTFB serves 21 counties in central Texas and often requires same-day travel between counties, using a personal vehicle, CTFB passenger fleet and possibly occasional out of town travel for meetings, special events or meeting for some positions. 

Comprehensive Benefits

We are committed to service, above all else, in our community and for our team members.  With our commitment to the health and wellness of our team members, we provide a full benefits package to include the following:

  • Medical, dental, and vision plans,
  • company paid short and long term disability insurance plus employee life insurance,
  • 403b retirement plan plus up to 5% matching contribution after one year of service,
  • telemedicine for physical and mental health, 
  • employee assistance program,
  • paid time off including paid holidays,
  • outdoor seating area with a garden view, and an
  • on-site gym with a shower.

In addition, Central Texas Food Bank is designated a Texas Mother-Friendly Workplace AND a Best Place for Working Parents. Grow your career, build your network and develop your talents while enjoying the flexibility of a family-friendly environment. 

Apply For This Job

We all have a role to play in ending hunger. Join our team and discover yours. To apply for this position, simply fill out this short questionnaire, attach your resume and submit.