Director of Network Programs (New)

About Central Texas Food Bank

Looking for a way to make a difference without sacrificing a competitive salary and excellent benefits? Apply to join the Central Texas Food Bank team! We’re looking for highly-motivated people to bring their unique skills to our mission of nourishing our neighbors and leading our community in the fight against hunger. As the region’s largest hunger relief charity, the Food Bank offers a diverse and inclusive workplace, professional development opportunities, and a culture of promoting from within. Our core values, Compassion, Honesty, Accountability, Respect and Teamwork, chart our course.

Position Overview

Reporting to the Vice President of Network Programs and Services, overseeing a department of 5+ with two direct reports, the Director of Network Programs ensures the successful performance of two program areas including Children Programming and Senior Programming. This position is integral to ending hunger in our 21 county service area by working with both internal and external stakeholders including a network of Partner Agencies and community partners. The ideal candidate must possess successful experience in strategy and operational implementation of hunger fighting or social service programming.

Relationships

Building and maintaining collaborative and meaningful relationships is a core component of this position. Internally, this role must nurture strong connections with colleagues on various teams but especially with the Network Programs + Services, Logistics, Warehouse, and Food Industry departments. Proven and demonstrated leadership, professionalism and effective communication skills to achieve goals are necessary for this role.

Your Qualifications

  • Bachelor’s degree in a related field, Master’s preferred.
  • 5+ years of related leadership experience, including team member supervision and management.
  • Progressive career experience developing partnerships and working with community-based organizations.
  • Knowledge of central Texas and its network of services for low-income families.
  • Demonstrated ability to think and execute strategically while consistently evaluating processes/practices for improvements.
  • Comfort and experience working with people from diverse ethnic, socioeconomic, and religious backgrounds.
  • Ability to communicate with, influence, and motivate others.
  • Strong customer service orientation – both organizational and interpersonal. Ability to develop and maintain collaborative and professional relationships.
  • Experience successfully administering multi-faceted client-based programs within budget and on-time.
  • Experience developing innovative client-focused strategies and leading successful execution, in a dynamic, highly collaborative environment.
  • Strong experience and proficiency in Microsoft Office.
  • Exemplary presentation, interpersonal, and written and verbal communication skills.
  • Strong moral compass with commitment to improving the lives of those we serve in a dignified environment.
  • Commitment to organization vision, mission, values.

Your Responsibilities

  • Lead, operationalize and manage the strategic vision for the Network Programs department that includes Children’s and Senior Programs.
  • Effectively coach team members and provide supportive and developmental feedback to enhance performance. Ensure team members develop the technical, leadership and professional skills necessary for success. Set performance goals for team members that align to CTFB’s strategy, and evaluate performance against goals on a regular basis.
  • Develop a high-performance team culture focused on leadership and accountability at all levels, continuous learning, collaboration, measurement, and goal achievement by modeling the way and enabling others to act.
  • Assist with the oversight of partnerships including Partner Agencies and community partners, and distribution programs in alignment with the organization’s strategic goals and objectives, meeting budget and timeline parameters.
  • Ensure partners are trained in food safety, data reporting, privacy requirements, ordering practices, and have the tools and resources necessary to maintain a successful partnership with the CTFB.
  • Serve as an internal and external expert on government distribution programs, including but not limited to TEFAP, CSFP, NSLP, CACFP, and SFSP, ensuring that all food handling, storage, and distribution policies are met and executed within budget, on-time, and in accordance with applicable policies.
  • Assist with operationalizing strategic initiatives to maximize the synergies among program areas, including implementing new pilot projects to enhance and expand our programming.
  • Monitor and report on key metrics related to partnership ROI and utilize to inform partnership strategy and make recommendations to supervisor.
  • Assist with management and reporting of annual departmental budgets and goals.
  • Represent the food bank at community meetings and liaise with a variety of diverse stakeholders.
  • Meet performance metrics to ensure organizational and programmatic success in reaching out to families to connecthem to ongoing nutritional support in central Texas.
  • Meet all scheduled reporting requirements, including but not limited to audits, grants, funder requests, internal reporting requirements, contract management dashboards, etc.
  • Make decisions in the best interest of families and the community we serve.
  • Actively supports organization’s values, goals and objectives by leading by example and demonstrate support of organizational message without blaming other departments, leaders or providing personal opinions.
  • Other duties as assigned, including utilizing language skills you possess for the benefit of the organization and its clients.

Working Conditions

  • Hours of Operation: Generally Monday-Friday 8am-5pm, some evening and weekend hours may be required especially during peak times, disaster response, or holidays.
  • Environment: This position requires sitting for long periods of the time, utilizing computers, laptops, and other technology, and may include working at distribution sites outside. The position also requires working alone and with others on a team.
  • Travel: CTFB serves 21 counties in central Texas and often requires same-day travel between counties, using a personal vehicle, CTFB passenger fleet and possibly occasional out of town travel for meetings, special events or meeting for some positions. 

Comprehensive Benefits

We are committed to service, above all else, in our community and for our team members.  With our commitment to the health and wellness of our team members, we provide a full benefits package to include the following:

  • Medical, dental, and vision plans,
  • company paid short and long term disability insurance plus employee life insurance,
  • 403b retirement plan plus up to 5% matching contribution after one year of service,
  • telemedicine for physical and mental health, 
  • employee assistance program,
  • paid time off including paid holidays,
  • outdoor seating area with a garden view, and an
  • on-site gym with a shower.

In addition, Central Texas Food Bank is designated a Texas Mother-Friendly Workplace AND a Best Place for Working Parents. Grow your career, build your network and develop your talents while enjoying the flexibility of a family-friendly environment.

Apply For This Job

We all have a role to play in ending hunger. Join our team and discover yours. To apply for this position, simply fill out this short questionnaire, attach your resume and submit.